Contact Us
We'd Love to Hear from You
Whether you have a question about an order, need help choosing the right product, or just want to share a photo of your pet (please do — we absolutely love it), we're here for you.
📧 Email Us
We respond to all emails within 24 hours, Monday through Friday. For urgent order issues, please include your order number in the subject line.
⏰ Support Hours
Monday – Friday: 9am – 5pm EST
Weekends & Holidays: Limited availability — we'll get back to you the next business day.
🐾 Before You Reach Out
You might find your answer faster in our FAQ page, which covers shipping, returns, product questions, and more.
Every inquiry matters to us — because every pet matters to us. We built this store in memory of our dog Sport, and we take that responsibility seriously.